❓ FAQs

Frequently Asked Questions

Get answers to common questions about working with ZoopCoder. Can't find what you're looking for? Contact us on WhatsApp.

General Questions

How does ZoopCoder pricing work?

ZoopCoder provides fixed-price quotations upfront after understanding your requirements. We believe in complete transparency with no hidden costs. You know exactly what you are paying before the project starts.

What payment terms does ZoopCoder offer?

ZoopCoder typically works on a milestone-based payment structure: 30% advance, 40% mid-project, and 30% upon delivery. We are flexible and can discuss custom payment terms based on project scope.

Is there any maintenance cost after project delivery?

ZoopCoder includes 30 days of free post-launch support with every project. After that, we offer optional monthly maintenance plans starting from Rs3,000 covering updates, security patches, and technical support.

Process & Timeline

How does ZoopCoder development process work?

ZoopCoder follows a structured process: 1) Discovery & Planning, 2) Design & Prototyping, 3) Development & Testing, 4) Launch & Deployment, 5) Post-Launch Support. You receive weekly updates via WhatsApp throughout the project.

How do I communicate with the ZoopCoder team?

ZoopCoder uses WhatsApp as the primary communication channel for quick responses and updates. We also conduct weekly video calls to review progress and discuss next steps. You will have direct access to your project manager.

Do you sign NDAs?

Absolutely! ZoopCoder is happy to sign Non-Disclosure Agreements (NDAs) to protect your business ideas and confidential information. Client confidentiality is our priority.

Support & Maintenance

What happens if something breaks after launch?

ZoopCoder includes 30 days of free support after launch to fix any bugs or issues. We respond to critical issues within 24 hours and resolve them promptly. After the warranty period, ongoing support is available through maintenance plans.

Can ZoopCoder help with hosting and domains?

Yes! ZoopCoder can assist with domain registration, hosting setup, SSL certificates, and email configuration. We work with reliable hosting providers and can recommend solutions based on your needs.

Do you provide training for the delivered product?

Yes. ZoopCoder provides comprehensive training for your team including video tutorials, documentation, and live training sessions. We ensure you are comfortable managing the product independently.

Service-Specific Questions

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