Chatbots & automation
AI Voice Agent Not Answering Properly? Fix One Issue for ₹1,799
One broken call flow, silent line, laggy reply or lost lead message, fixed inside your existing voice agent — not a rebuild.
Delivered in 2-3 working days
Fixed price · per issue · no hidden charges
or
Ask on WhatsApp before you buyA real person replies — usually within minutes during the day (IST).
How it works
- Tell us the bug firstDescribe what goes wrong on the call before you pay. If it is out of scope we say so and you pay nothing.
- Pay ₹1,799Secure Razorpay checkout — one order per issue.
- Reproduced, fixed, returnedRoot cause found in the call logs, fixed and retested with live calls in 2-3 working days, confirmed with you on WhatsApp.
The short answer
ZoopCoder fixes one broken issue in an existing AI voice agent that answers phone calls — a call that connects but the agent stays silent, a reply that is cut off or arrives after a long pause, or a caller message that no longer reaches your email or WhatsApp — for a fixed ₹1,799 per issue, retested with live test calls and returned in 2-3 working days. The first thing we read is the telephony provider's own call log: Twilio, for one, waits only 15 seconds by default for your webhook to answer, so a slow or failing endpoint shows up there as a logged error within minutes, which tells us whether the fault is in the phone line or webhook or inside the agent's prompt and speech pipeline.
What you get
- Your existing voice agent reviewed for the one reported failure
- Telephony call logs and the voice platform logs checked for the failing call
- The failure reproduced with real test calls to your number
- Root cause traced: a failing webhook, an expired API key, a prompt or hand-off rule, or a provider setting
- The fix made inside the existing agent and its settings — not a rebuild from scratch
- Retested with live calls before handover
- A short written note on what broke and what was changed
- Up to 2 rounds of revisions if the same issue is still not fixed
| Price | ₹1,799/issue (fixed) |
|---|---|
| Scope | One broken call flow, silent line, laggy reply or lost lead message |
| Timeline | 2-3 working days |
| Stack | Voice agents on Twilio, Exotel or Plivo numbers, including those run on Vapi or Retell |
| Access needed | Telephony account plus agent platform or code |
| Revisions | Up to 2 on the same issue |
| Support | 15 days on the same issue |
What we need from you
- Access to your telephony account (Twilio, Exotel or Plivo) and to the voice-agent platform or code it runs on
- What goes wrong on the call, and roughly when you first noticed it
- The phone number to test, and a call time or recording where the fault can be heard
Not included
- Telephony call charges, number rental and AI provider usage fees, billed to your own accounts
- Building a new voice agent from scratch — a separate service (₹11,999), see our AI Voice Agent for Phone Calls
- Adding new call types, a second language or outbound calling — quoted separately
- A guarantee that every caller question is answered correctly — no voice AI is perfect
- More than one unrelated issue — each is a separate ₹1,799 fix
About this service
An AI voice agent that answered calls well for weeks and then starts going silent, repeating itself or cutting callers off is rarely a mystery once the call logs are open: the webhook behind the number started timing out, an API key for the speech or language provider expired or hit its limit, or someone edited the prompt and broke the hand-off rule. We read the telephony log and the platform log for a failing call first, because that tells us within minutes whether the call even reaches the agent, then place test calls to reproduce the fault before changing anything. If you do not have a voice agent yet, our AI Voice Agent for Phone Calls service builds one from scratch.
Questions before you buy
What counts as one issue?
One broken call flow, silent line, delayed reply or lost lead message with one underlying cause. If two symptoms share one root cause, that still counts as one issue.
Can you fix a voice agent you did not build?
Yes, once we can see the telephony account and the platform or code it runs on. We confirm that on the first working day.
Does this cover agents built on Vapi or Retell?
Yes, as long as the fault can be reproduced and the fix lives in the agent settings, prompt, webhook or your telephony account. A fault inside the platform provider's own service is theirs to fix, and we tell you plainly if that is what we find.
Is this the same as your AI Voice Agent service?
No. That service builds a new agent for ₹11,999. This is for an agent that mostly works and has one thing broken.
Will you call real customers while testing?
No. We test by calling your number ourselves, or by placing test calls you arrange, never by calling your customers.
What if the real problem is in a connected system, like your CRM or WhatsApp?
We tell you plainly if that is what we find — fixing the other system is quoted separately once we know what is needed.
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