Last Updated: March 2026
Please read these terms carefully before using ZoopCoder services. By accessing or using our services, you agree to be bound by these terms.
By accessing, browsing, or using ZoopCoder's website (zoopcoder.com), mobile applications, or any other services provided by ZoopCoder ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), along with our Privacy Policy.
If you do not agree to these Terms, you must immediately discontinue all use of ZoopCoder's Services. These Terms constitute a legally binding agreement between you ("User," "Client," or "you") and ZoopCoder ("we," "us," or "our"). ZoopCoder reserves the right to update these Terms at any time, and continued use of our Services constitutes acceptance of any changes.
ZoopCoder provides the following digital services:
Specific service details, deliverables, timelines, and pricing are outlined in individual project proposals and agreements. ZoopCoder reserves the right to refuse service to anyone for any reason at any time.
Certain ZoopCoder services may require you to register an account or provide personal information. When registering, you agree to:
ZoopCoder reserves the right to suspend or terminate accounts that contain false information or violate these Terms.
ZoopCoder follows a milestone-based payment structure:
ZoopCoder accepts payments via bank transfer, UPI, and other agreed methods. All prices are quoted in Indian Rupees (INR) unless otherwise stated.
Payments not received within the agreed timeframe may result in suspension of active project work, withholding of deliverables, or termination of the project agreement.
All prices are exclusive of applicable taxes including GST. ZoopCoder will provide valid GST invoices for all payments received.
ZoopCoder's refund policy:
All refund requests must be submitted in writing via email or WhatsApp. Approved refunds are processed within 7-14 business days.
Upon receipt of full and final payment, ZoopCoder transfers ownership of all custom code, designs, graphics, and content created specifically for that client's project, including source files and design assets.
ZoopCoder retains all intellectual property rights in proprietary frameworks, libraries, tools, methodologies, branding, trademarks, and pre-existing software components developed by ZoopCoder.
Clients retain ownership of all content, data, images, and materials they provide. By providing such materials, clients grant ZoopCoder a limited license to use them solely for project purposes, and warrant they have full rights to share such content.
ZoopCoder provides a 30-day warranty on all delivered projects from the date of final delivery, covering bug fixes for issues present at delivery, minor adjustments to originally specified functionality, and resolution of technical issues caused by ZoopCoder's code.
The warranty does not cover issues from client modifications, third-party services or APIs, new feature requests, incompatible plugins, or security vulnerabilities introduced after delivery.
Except as expressly stated above, ZoopCoder provides all services "as is" without warranties of any kind, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose.
You agree not to use ZoopCoder's services or website for:
Violation may result in immediate termination of services and legal action.
ZoopCoder treats all client project information, business details, and technical specifications as confidential and will not disclose them to third parties without explicit consent, except when required by law, to delivery service providers under confidentiality obligations, or with client permission for portfolio or case study purposes.
Clients must also treat ZoopCoder's proprietary methodologies, pricing structures, and internal processes as confidential.
To the maximum extent permitted by applicable law:
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for consequential damages, so some limitations above may not apply to you.
Your use of ZoopCoder's services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our collection and use of your data as described in the Privacy Policy. We are committed to protecting your personal information in compliance with applicable data protection laws including the Digital Personal Data Protection Act, 2023 (India).
Either party may terminate a project agreement with written notice. Upon termination:
ZoopCoder may immediately terminate services if a client violates these Terms, engages in fraudulent activity, or fails to make required payments.
ZoopCoder shall not be liable for any delay or failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, internet or infrastructure outages, pandemics, or power failures. ZoopCoder will notify clients promptly of such events and resume services as soon as reasonably practicable.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or ZoopCoder's services shall be resolved through:
ZoopCoder reserves the right to modify these Terms at any time. Changes are effective immediately upon posting with a revised "Last Updated" date. For significant changes, ZoopCoder may notify active clients via email or WhatsApp. Continued use of our Services after any changes constitutes acceptance of the new Terms.
If any provision of these Terms is found unenforceable, it will be limited to the minimum extent necessary while remaining provisions continue in full effect.
These Terms, together with the Privacy Policy and any project-specific agreements, constitute the entire agreement between you and ZoopCoder, superseding any prior agreements or understandings.
For questions, concerns, or clarifications about these Terms and Conditions, contact ZoopCoder:
Contact ZoopCoder today to discuss your requirements and get a free quote.