Privacy Policy

1. Information We Collect

1.1 Personal Information

When you use ZoopCoder's services or contact us through our website, we may collect:

• Name and contact information (email, phone number, WhatsApp number)
• Business information (company name, industry, project requirements)
• Communication preferences and history
• Payment information (processed securely through third-party payment gateways)

1.2 Automatically Collected Information

ZoopCoder automatically collects certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on each page
• Referring website and search terms used
• Cookies and similar tracking technologies

2. How We Use Your Information

ZoopCoder uses your information for the following purposes:

• Service Delivery: To provide website development, mobile app development, and software solutions as requested
• Communication: To respond to inquiries, send project updates via WhatsApp or email, and provide customer support
• Improvement: To analyze website usage and improve ZoopCoder's services, user experience, and website functionality
• Marketing: To send promotional materials about ZoopCoder services (with your consent, and you can opt-out anytime)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

ZoopCoder does not sell your personal information. We may share information in these limited circumstances:

• Service Providers: With trusted third-party vendors who assist ZoopCoder in providing services (hosting, payment processing, analytics)
• Business Transfers: In connection with a merger, acquisition, or sale of assets involving ZoopCoder
• Legal Requirements: When required by law or to protect ZoopCoder's rights and safety
• With Your Consent: When you explicitly authorize ZoopCoder to share your information

All third-party service providers used by ZoopCoder are contractually obligated to maintain confidentiality and security.

4. Data Security

ZoopCoder implements industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls limiting employee access to personal information
• Regular security audits and vulnerability assessments
• Secure backup systems to prevent data loss

While ZoopCoder takes extensive precautions, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5. Your Rights and Choices

You have the following rights regarding your personal information with ZoopCoder:

• Access: Request a copy of the personal information ZoopCoder holds about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Withdraw Consent: Withdraw consent for data processing where consent was the legal basis

To exercise these rights, contact ZoopCoder via WhatsApp at +91 6205132068 or through our contact form.

6. Cookies and Tracking Technologies

ZoopCoder uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality (cannot be disabled)
• Analytics Cookies: Help ZoopCoder understand how visitors use our website
• Marketing Cookies: Track visits across websites to show relevant ZoopCoder ads

You can control cookies through your browser settings. Note that disabling cookies may limit website functionality.

7. Third-Party Links

The ZoopCoder website may contain links to third-party websites. This Privacy Policy applies only to ZoopCoder's website. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

ZoopCoder's services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided information to ZoopCoder, please contact us immediately so we can delete such information.

9. Data Retention

ZoopCoder retains your personal information only as long as necessary to:

• Provide the services you requested
• Comply with legal obligations (tax, accounting, legal requirements)
• Resolve disputes and enforce ZoopCoder agreements
• Maintain business records and analytics

After the retention period, ZoopCoder securely deletes or anonymizes your information.

10. International Data Transfers

ZoopCoder operates primarily in India. If you are accessing our services from outside India, your information may be transferred to and processed in India. By using ZoopCoder's services, you consent to the transfer of your information to India and processing in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

ZoopCoder may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of ZoopCoder's services after changes indicates acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how ZoopCoder handles your information, please contact us:

• WhatsApp: +91 6205132068
• Website: zoopcoder.com
• Response Time: ZoopCoder aims to respond within 48 hours