Website fixes, speed & integrations
BigCommerce Store Broken? Fix One Bug for ₹1,999
One reproducible bug in your BigCommerce storefront, fixed in a separate theme copy and applied only after you approve.
Delivered in 2-3 working days
Fixed price · per issue · no hidden charges
or
Ask on WhatsApp before you buyA real person replies — usually within minutes during the day (IST).
How it works
- Describe the bug firstTell us what breaks and where before paying. If it is a plan limit or a problem on BigCommerce's own side, we say so and you pay nothing.
- Pay ₹1,999Secure Razorpay checkout — one order per issue.
- Copied, fixed, then liveWe fix and test in a separate theme copy, you approve it, then it is activated, within 2-3 working days.
The short answer
ZoopCoder fixes one reproducible bug in an existing BigCommerce store for a fixed ₹1,999 per issue, in 2-3 working days, working on a separate copy of your theme so the live storefront is only changed once you have approved the result. BigCommerce themes run on Stencil, its Handlebars-based theme engine, and uploading a theme and activating it are separate steps, which makes it possible to test a fix without touching what customers see. A store holds up to 20 themes, so a safe copy is always available. The price covers finding the one cause, fixing it and testing it on desktop and mobile.
What you get
- The bug reproduced on the storefront and traced to its source: a theme template or script, a Script Manager script, an installed app, or a store setting
- The fix built in a separate copy of your theme and uploaded without activating it
- Tested on desktop and mobile through the affected flow, such as a product page, category filter or cart
- The fixed theme activated after you approve it, with your previous theme kept to roll back to
- A written note on what was wrong and which files or settings changed
- Up to 2 rounds of revisions if the same issue is still not fixed
- Help on WhatsApp or email while you check the result
| Price | ₹1,999/issue (fixed) |
|---|---|
| Scope | One reproducible storefront bug |
| Timeline | 2-3 working days |
| Platform | BigCommerce stores on Stencil themes |
| You get back | Fixed theme plus a written note of changes |
| Revisions | Up to 2 on the same issue |
| Access needed | BigCommerce staff account with theme and app permissions |
| Support | 15 days on the same issue |
What we need from you
- A BigCommerce staff account with permission to manage themes and apps, or a limited account we can remove afterwards
- The page or steps where the bug happens, and a screenshot or any error shown
- The names of apps or scripts added recently, if the bug started after one
Not included
- New features, custom theme design, store rebuilds and platform migrations — quoted separately
- Headless or Catalyst storefronts built outside the standard Stencil theme — quoted separately
- BigCommerce plan fees, app subscriptions and paid theme licences — paid to BigCommerce or the vendor
- Faults that sit on BigCommerce's side, such as its hosted checkout or platform outages — we tell you and point you to BigCommerce support
- Shopify, WooCommerce and WordPress stores — see our Website Bug Fix, or our Magento, OpenCart & PrestaShop Bug Fix for those platforms
- Multiple unrelated issues (each is ₹1,999)
About this service
Most small fix services are built around WordPress and Shopify, so a BigCommerce owner often hears that their platform is a specialist job or is quoted a redesign for a single problem. This service is for the plain case: the store mostly works and one thing does not, such as a product page that breaks after a theme edit, a category filter that returns nothing, a script from an app that clashes with the theme, an image or variant selector that fails on mobile, or a section that vanished after an update. We ask you to describe the bug before you pay, because some problems come from a plan limit or from BigCommerce itself, and we would rather say so than take an order we cannot fix. The work happens in a separate copy of your theme, and your current theme stays in place so you can go back. The fee covers the one issue you reported; if the cause turns out to need a rebuilt template or a platform change, we say so and quote that on its own rather than quietly widening the job. For Shopify, WooCommerce and WordPress problems, use our Website Bug Fix.
Questions before you buy
What counts as one bug?
One reproducible fault with one root cause: a product page that errors for a certain variant, a cart that does not update, a menu that breaks on mobile. If two symptoms share a single cause, it is still one bug.
Will you change my live theme directly?
No. We build and test the fix in a separate copy of your theme. Only after you approve it do we activate it, and your earlier theme stays available to switch back to.
The bug started after I installed an app. Is that covered?
Yes, app and script conflicts are a common cause. We find which one is responsible and fix the clash or remove the offending script. A paid app or licence you need is paid to its vendor.
Can you fix my BigCommerce checkout?
Only the parts a theme, script or setting controls. The checkout is hosted by BigCommerce, so if the fault is on its side we tell you plainly and point you to their support.
Do you fix headless BigCommerce storefronts?
Not in this fixed-price service. A headless or Catalyst storefront is a separate codebase and is quoted separately.
What if the fix shows the store needs a redesign?
We tell you before doing the work. A redesign is quoted separately, and because you describe the bug before paying, we flag it up front.
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