How much does customer feedback management software cost in India in 2026?

Deployment and configuration of a ready admin panel like the one shown starts at Rs 1,00,000, the published ZoopCoder floor for software work, with maintenance from Rs 3,000 per month on the Basic plan, Rs 8,000 on Professional and Rs 15,000 or more on Enterprise. A custom build that adds the parts this recording never shows publicly - a public render of the roadmap board already shown, a standalone changelog page, and automatic customer status emails - is priced as custom software over a 6 to 16 week project.

Does this feedback software include a public voting board and roadmap?

Partly. The admin panel does have a RoadMap board with a vote count against each item and status columns (Under Review, Planned, In Progress, Completed) - but it only opens from the admin login. The recording never shows a public, no-login version of that board, and there is no separate changelog page.

Customer Feedback Management Software: What the Demo Actually Shows (2-Min Video + India Price)

Quick answer

Customer feedback management software, at least the working system recorded here, is an internal feedback log for a product or support team — not a public voting board or roadmap page a customer would ever see. The video below is a recording of a working system, not a slideshow: 6 real screens in 2 minutes 19 seconds. In India, deployment starts at ₹1,00,000 with maintenance from ₹3,000/month, and a from-scratch build that adds a public voting board, a roadmap and changelog page, and customer status emails is a 6–16 week custom project. One honesty check first: this video names five features — of those, one is fully shown on screen, two are half-shown, and two do not appear at all.

Opening frame of the demo: Customer Feedback Management Software - Full admin panel tour — Recorded on a live system with real screens — nothing here is a mockup. Watch on YouTube ›

Same demo, narrated in Hindi

ZoopCoder’s Hindi channel recorded the identical admin panel — the same six screens, the same features — for anyone who would rather watch the walkthrough in Hindi than English.

Opening frame of the demo: Customer Feedback Management Software - Full admin panel tour (Hindi) — Recorded on the same live admin panel as the English demo above — six screens, no mockups. Watch on YouTube ›

The tell: six screens, and not one of them is public

Every screen recorded here — Dashboard, Manage Feedback, Products, User, Archives, and a RoadMap board — is something an admin or support agent opens, not something a customer ever sees. The RoadMap screen genuinely shows a Kanban-style board (Under Review, Planned, In Progress, Completed) with a vote count against each item — the closest thing in the recording to the public feedback boards a tool like Canny or Frill is built around. But it is only ever opened from the admin login: the recording never once shows the public, no-login version of that same board, so whether an anonymous customer sees the same thing, a locked-down view, or nothing at all is not demonstrated.

ZoopCoder is paid to deploy and to custom-build these systems, and the rule above tells a share of readers — someone who wants an internal tool to log and tag customer feedback for their own product team, and does not need a public-facing board — that this demo is close to what they need already. A public, no-login render of the roadmap board already shown is a different build, and pricing it as if this admin panel already exposes it publicly would be dishonest.

Want this priced for your team?

Tell us whether you need the internal feedback log shown here, a public render of the roadmap board with voting, or both. We come back with a fixed, itemised number — on WhatsApp, within one working day.

Get my feedback system quoted

What the demo actually shows, screen by screen

Six recorded screens in total, all opened from the admin login — including a RoadMap board — but none of them is the public, no-login view a customer submitting feedback would actually see.

Screen	What it actually does
Dashboard	A single-screen summary of open feedback and recent activity
Manage Feedback	The core feedback list, with Category, Vote and Public Page columns visible on every row — where an admin reads each submission and updates its status, all from the admin login
Products	The list of products or projects a feedback item can be filed against — one of two categorisation axes in the recording, alongside the Category column on the Manage Feedback list
User	Registered accounts able to submit feedback, managed from the admin side
Archives	Feedback items moved to a closed state and out of the active queue — the only status-tracking evidence in the recording
RoadMap · Overview	A Kanban-style board with Under Review, Planned, In Progress and Completed columns, and a vote count against each feedback card — opened from the admin login, with no public, no-login version ever shown

The five features this video claims, against what is on screen

This video names five features in its description. Judge each against what is actually opened on screen, not the description.

Claimed feature	On screen in the recording?	What is actually shown
Feedback boards and voting	Shown	The RoadMap board shows a vote count against every card, and Manage Feedback shows a Vote column on every row — both from the admin login, never a public no-login view
Status updates for customers	Not shown	Archives shows an internal closed state, but no email, notification or customer-facing status screen ever appears — whether the submitter is told is not shown
Tagging and categories	Half-shown	Products and the Manage Feedback list’s own Category column both categorise by product, but no separate tag or label management screen appears
Roadmap and changelog	Half-shown	The RoadMap board (Under Review/Planned/In Progress/Completed) is genuinely there, but only from the admin login; no separate public changelog or shipped-features page ever appears
Response analytics	Not shown	What was assumed to be an analytics screen is actually the RoadMap board — no per-product, per-status, or resolution-time breakdown, and no exportable report, is ever opened

Net result: one of five claimed features is fully shown, two are half-shown, two do not appear at all. What the recording actually demonstrates well is an internal admin experience — a feedback list, product tags, an archive, and a voting RoadMap board — but never the public, no-login side that a real customer-feedback product like Canny or Frill is built around.

What a real customer-feedback product needs that this recording does not show

Three things sit between this recording and a product your own customers would actually use directly: a public, no-login render of the RoadMap board already shown, so an anonymous visitor can browse and vote on it rather than only your admin staff; automatic email or in-app notifications when a submission they made changes status; and an embeddable widget so feedback can be collected from inside your own product rather than a separate site. A standalone changelog page — a simple chronological list of what shipped, distinct from the Kanban board already shown — is a smaller addition on top of those three. None of the six recorded screens is public-facing — all six, including the RoadMap board, are things your internal team opens, not your customers.

What it costs in India (2026)

These are ZoopCoder’s own published numbers, from the pricing page — not a market survey. Your exact figure comes from a fixed written quote, returned in 24–48 hours.

Route	What you get	Price	Time
Deploy & configure the system in this video	Feedback list, product tagging, user accounts, archive, your branding, staff trained	From ₹1,00,000	Weeks, not months
Custom build from scratch	Built to include what this demo does not — a public, no-login render of the roadmap board already shown, a standalone changelog page, customer status notifications and an embeddable widget	Custom software, from ₹1,00,000	6–16 weeks
Keeping it running	Security updates, backups, bug fixes, support — Basic / Professional / Enterprise	₹3,000 / ₹8,000 / ₹15,000+ per month	Ongoing
Included either way	Full source code and database ownership, documentation, 30 days post-launch support, staff training	₹0 extra	—

Payments follow the standard schedule — 30% at kickoff, 40% at the mid-project milestone, 30% on delivery. Build times match the window in our timeline guide, where every three days you take to approve a stage adds roughly a week to the calendar.

What actually drives the price up

Not the internal feedback log. Four things, in this order:

A public, no-login render of the roadmap board. The admin panel already has a voting Kanban board (Under Review/Planned/In Progress/Completed) — exposing that same board to anonymous customers, with duplicate-merging, is confirmation and front-end work, not a build from zero.
A changelog page. A simple, chronological “what shipped” list is a distinct build from the Kanban RoadMap board already shown, and still needs to exist as its own screen.
Notification and email engine. Telling a customer their feedback moved from Planned to Shipped, reliably and on every status change, is infrastructure this demo does not touch.
An embeddable widget. Collecting feedback from inside your own product, rather than a separate admin-only site, needs a widget and an API this recording never opens.

When you should not buy this

You expect a public board your customers can browse and vote on. The recording only shows that board from the admin login. Exposing it publicly needs confirmation and front-end work, not an admin-panel toggle.
You expect a public roadmap or changelog on day one. The roadmap board shown is admin-only, and there is no separate changelog screen at all; both need work before customers see them.
You need customers automatically emailed on status change. Nothing in the recording proves that happens — ask for it explicitly.
You already use a mature tool like Canny or Frill and just want it customised. Say so — that is a smaller, cheaper scope than a full rebuild.
You have not seen it running. That is what the video above is for. If a vendor cannot show you the actual screens before you pay, that is the answer.

Frequently asked questions

What does customer feedback management software actually do?

The working system ZoopCoder recorded is a small internal admin panel for logging and tracking product feedback — 6 real screens in 2 minutes 19 seconds covering a dashboard, a feedback list, product tagging, registered users, an archive of closed items, and a RoadMap board with vote counts. That board only opens from the admin login — there is no public, no-login version, and no separate changelog page anywhere in the recording.

How much does it cost in India in 2026?

Deployment and configuration starts at ₹1,00,000, maintenance runs ₹3,000 / ₹8,000 / ₹15,000+ per month by plan, and a from-scratch custom build that adds a public render of the roadmap board, a standalone changelog page and customer notifications is 6–16 weeks and priced as custom software.

Does this include a public voting board and roadmap?

Partly. The admin panel has a RoadMap board with a vote count on every card and status columns (Under Review, Planned, In Progress, Completed) — but only from the admin login. The recording never opens a public, no-login version of that board, and there is no separate changelog screen.

Does it notify customers when their feedback status changes?

There is no evidence of that in the recording. Archives shows items moved to a closed state internally, but no email, notification or customer-facing status screen ever appears.

Who is this software for?

A small product or support team that wants an internal system to log, tag by product, and archive customer feedback. It is not, as recorded, a public feedback portal for a SaaS product — that needs the roadmap board’s public render, plus a changelog page, added as a custom build.

Get a fixed quote for your feedback management system

Tell us whether you need the internal feedback log shown here, a public render of the roadmap board with voting, or both. We come back with an itemised, fixed-price quote within 24–48 hours — including what we would leave out to bring the number down, and what year one costs to run.

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